Integrated Capabilities for Complex Federal Missions
EMD Strategies is a Service-Disabled Veteran-Owned Small Business supporting federal agencies with acquisition, grants, emergency readiness, mission operations, customer experience, workforce support, and digital enablement services.
We help agencies execute high-volume, compliance-driven mission work with disciplined program management, responsive staffing, quality control, and practical modernization support.
Acquisition & Contracting Support
EMD provides acquisition and contracting support across the federal procurement lifecycle. Our teams help agencies develop requirements packages, draft acquisition documentation, support contracting workflows, assist CORs and program offices, and improve the quality and timeliness of procurement actions.
Requirements package development
SOW, PWS, SOO, and statement of need drafting
IGCE support
Market research support
RFI and J&A support
Evaluation criteria support
COR appointment and training tracking
Invoice, option, and modification tracking
Acquisition help desk and customer liaison support
PRISM and acquisition workflow support
Contract closeout support
CPARS and past performance support
Proof base: DFC Acquisition PMO Support (Prime) and HHS/ASPR Office of Resource Management Contracting Support (Subcontractor).
Grants & Financial Assistance Support
EMD supports federal grants and financial assistance programs across pre-award, award, post-award, and closeout phases. We help agencies manage award activity, improve documentation, track recipient actions, support closeout, and maintain accurate records across complex grant portfolios.
Pre-award support
Award processing support
Post-award administration
Grants closeout support
Recipient documentation review
Financial report tracking
Award file and repository management
Data entry and validation
Customer communication
Program correspondence and task tracking
Lifecycle reporting and dashboard support
SOP and process documentation
Proof base: USDA/NIFA Grants Management Support (Subcontractor).
Emergency Management & Public Health Readiness
EMD supports federal emergency management, public health preparedness, and readiness planning programs. Our teams help agencies develop plans, playbooks, assessments, templates, reports, stakeholder materials, and operational support products that improve preparedness and mission continuity.
Hazard Vulnerability Analysis support
THIRA support
All-hazards response planning
Emergency management playbooks
Public health readiness planning
Medical countermeasure support
Policy and strategic planning support
Meeting facilitation and stakeholder coordination
Data analysis and visualization
Change management and implementation support
Proof base: VA/VHA Emergency Management Planning and Readiness (Prime); HHS/ASPR IBx, IBMSC, ORM, and SPPR support (Subcontractor).
Mission Operations, Customer Experience & Workforce Support
EMD helps agencies run the front-office, back-office, and customer-facing functions that keep federal missions moving. We support operational environments where responsiveness, accuracy, professionalism, and accountability matter.
Help desk and Tier 2/Tier 3 support
Call center and inquiry response support
Customer intake, triage, routing, and issue tracking
Resource mailbox management
Stakeholder outreach and communications
Recruiting coordination and staffing pipeline support
Contractor onboarding and offboarding support
HR-adjacent administrative support
Front-office and executive administrative support
Records, file, and case management
Data entry, verification, and reporting
Meeting and event coordination
SOP, guide, template, and knowledge base maintenance
Marketing, communications, and public-facing content support
Training coordination and office hours support
Proof base: DHS/USCIS FOSS (Subcontractor), DOJ/OJP DFB/DPFD Clearinghouse Support (Prime), DFC PMO Support (Prime), EPA Badging Office Support (Prime), and HHS/ASPR communications/admin support (Subcontractor).
Digital Enablement, AI & Technical Modernization
EMD helps agencies modernize mission workflows through practical, secure, and operations-focused technology support. We combine federal program experience with AI-enabled process improvement, prompt engineering, automation planning, business analysis, and partner-supported technical delivery.
AI-enabled workflow analysis
Prompt engineering and AI use-case development
Business process automation planning
Requirements development for software and technical systems
Product owner and business analyst support
User story, backlog, and acceptance criteria support
Data collection, reporting, and dashboard support
Knowledge management and AI-ready content structuring
Low-code/no-code workflow support
DevSecOps advisory and partner-supported delivery
Cloud and application modernization support through technical partners
Technical documentation, SOPs, and user guides
System adoption, training, and change management
See How We Support Federal Missions
Learn how EMD supports federal agencies with acquisition, grants management, emergency readiness, mission operations, workforce support, customer experience, and digital enablement. Our capabilities statement provides a concise overview of our expertise, differentiators, and contract information.
Download Capability StatementYour Partner for Mission-Critical Work
Federal mission support for acquisition, grants, operations, emergency readiness, and digital modernization.